Data Protection

JojoBeti Privacy Policy — How Your Information Is Kept Secure

Your personal information is a sacred trust at jojobeti. This policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Updated: January 1, 2026 Language: Bengali Reading time: 7–9 minutes Applicable: Bangladesh
Your Data Is Secure
jojobeti never sells your data
SSL 256-bit Encryption
Never Sold to Third Parties
GDPR-Aligned Policy
Secure Data Storage

01Introduction

Jojobeti (hereinafter "we", "us", or "the Platform") is a trusted online betting and gaming service for users in Bangladesh. We understand how valuable your personal information is to you. This Privacy Policy ("Policy") explains how jojobeti collects your data, why it does so, and how it keeps it secure.

By visiting the jojobeti website, creating an account, or using any of our services, you are considered to have agreed to this Privacy Policy. We never sell your data to third parties — that is our most fundamental commitment.

Important: This policy should be read alongside our Terms and Conditions should be read together. Both documents combined give you a complete understanding of the relationship between jojobeti and you.

02What Information We Collect

Jojobeti only collects information that is strictly necessary to provide its services and maintain security. Requesting data beyond what is needed goes against our principles.

Data TypeExampleRequirements
Identity InformationName, date of birth, national IDAge & Identity Verification
Contact InformationMobile number, email addressAccount Communications
Financial InformationBKash/Nagad number, transaction historyPayment Processing
Technical InformationIP address, device ID, browser typeSecurity & Service Improvement
Usage InformationBetting history and favorite gamesPersonalized Experience
Location DataCountry, city (general)Service Eligibility Verification

During KYC verification, a photo of your national ID and a selfie may be requested — this is used solely to confirm your identity and is stored on secured servers.

03How We Collect Your Data

Jojobeti collects information through various methods, each operated on the basis of your consent:

Directly from you:

  • When completing the registration form
  • During a deposit or withdrawal
  • During the KYC Verification Process
  • When contacting the support team
  • When participating in surveys or feedback forms

Automatically:

  • Through cookies and tracking technologies
  • From log files (IP, timestamp, pages visited)
  • Device Fingerprinting (for security purposes)

04Why Your Information Is Used

It is our responsibility to be transparent about every reason we use your data. jojobeti uses your information for the following purposes:

  • Service Delivery: Running account management, payment processing, and betting services.
  • Identity Verification: Verifying age and preventing fraud.
  • Security: Detecting suspicious activity and keeping your account secure.
  • Personalization: Understanding your preferences and habits to show you more relevant offers.
  • Contact: Sending important updates, transaction confirmations, and support messages.
  • Legal Compliance: Meeting regulatory obligations and complying with anti-money laundering requirements.
  • Service Improvement: Improving platform performance and overall user experience.

Marketing Communications: You can opt out of promotional messages at any time through your account settings. However, transaction-related and security notifications cannot be disabled.

05Who Your Data Is Shared With

Jojobeti does not sell your data. However, limited information may be shared with trusted third parties as necessary to operate our services:

  • Payment Providers: With bKash, Nagad, Rocket, and banks solely for payment processing purposes.
  • Identity Verification Services: Licensed third parties for KYC processing.
  • Technology Partners: Server hosting and cybersecurity service providers.
  • Law Enforcement: When required by a valid court order or legal investigation.
  • Regulatory Authority: For licensing and compliance reporting.

Every third party is required to enter into an agreement to comply with jojobeti's privacy standards. No one may use the data outside the scope of that agreement.

06Data Retention & Duration

Your data is retained only for as long as necessary. All data is stored while your account remains active. After account closure:

  • Financial transaction records: 5 years (legal obligation)
  • KYC verification documents: 5 years
  • Betting history: 3 years
  • Support conversations: 2 years
  • Technical Logs: 1 Year
  • Marketing preferences: deleted upon account closure

After the specified retention period, data is permanently deleted or fully anonymized.

07Security Measures

To protect your data, jojobeti uses industry-leading technology. Our key security layers include:

  • SSL 256-bit Encryption: All data transfers are secured with military-grade encryption.
  • Two-Factor Authentication (2FA): An additional OTP verification layer at login.
  • Real-Time Fraud Monitoring: Our AI-powered system instantly detects any suspicious activity.
  • Regular Security Audits: A third-party team of experts regularly audits our systems.
  • Firewall Protection: A multi-layered firewall blocks all unauthorized access attempts.
  • Data Segregation: Personal and financial data are stored on separate, secured servers.

Warning: No system on the internet is 100% secure. That's why we encourage you to use a strong password and never share it with anyone. If you notice any unusual activity, please contact support immediately.

08Cookies Policy

Jojobeti uses cookies on its website. Cookies are small text files stored in your browser. The types of cookies used are outlined below:

Cookie Type Status

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.

09Your Rights

You have important rights over your personal information. jojobeti fully recognizes these rights:

Right to Access

You can find out exactly what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

You may request deletion of your data unless retention is required by law.

Right to Restrict Processing

You can restrict the use of your data for specific purposes.

Right to Data Portability

You can receive your data in a machine-readable format.

Right to Object

You can object to your data being used for marketing or profiling.

To exercise any of these rights, email us at support@jojobeti.app. We will respond within 30 days.

10Children's Data

Jojobeti does not collect any information from individuals under 18. Our services are strictly for adults, and age verification is carried out at the time of registration.

If you suspect that a minor's information has been collected by mistake, please notify us immediately — we will delete the data and close the account without delay.

11International Data Transfers

Jojobeti's servers are primarily located in the Asia-Pacific region. In some cases, data may be transferred to servers in other countries for technical reasons. When this occurs:

  • SSL encryption remains active during data transfers
  • Recipient servers comply with GDPR-equivalent standards
  • Sensitive data is transferred in encrypted form
  • Legal safeguards are ensured before transferring data to third countries.

12Policy Updates

Jojobeti may update this Privacy Policy when necessary. For any significant changes:

  • A warning message will be displayed on your account dashboard
  • An SMS may be sent to your registered mobile number
  • The "Last Updated" date at the top of this page will change accordingly.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

13Contact

For any privacy-related questions, complaints, or requests:

  • Email: support@jojobeti.app
  • Live Chat: Via the chat icon on the platform (24/7)
  • Subject Line: Send with the subject line "Privacy Request"
  • Response Time: Written response within 30 days

Data Protection Officer: jojobeti has a designated Data Protection Officer (DPO) who personally reviews all privacy-related complaints.

Why Your Data Is Safe at jojobeti

At every level, we are committed to protecting your privacy

Highest-Level Encryption

SSL 256-bit encryption — the same technology used by the world's leading banks. Every data transfer you make is fully secured.

Your data is never sold

Jojobeti never sells your personal information to third parties — that is our most fundamental commitment.

Full Control, Your Way

The right to view, correct, or delete your data is always in your hands. Email our support team and we'll resolve it within 30 days.

24/7 Fraud Monitoring

Our AI-powered system monitors for suspicious activity around the clock. If anything unusual is detected, you are notified immediately.

Minimal Data Retention

Data is deleted once it is no longer needed. Nothing is retained beyond what is legally required.

Clear Policies in Plain Language

No complex legal jargon — written in plain, clear language so you can genuinely understand it.

General Inquiries

Answers to the two most frequently asked questions by our members

There are three ways to reach the jojobeti support team. First, Live Chat — there's a chat button in the bottom-right corner of the site, available 24/7 with an average response time of just 2 minutes. Second, Email — write to support@jojobeti.app and you'll typically receive a detailed reply within 24 hours. Third, you can submit a support ticket directly from your account dashboard. All channels offer assistance in Bengali — no English required.

jojobeti's free spins and daily check-in program are open to all registered members. Free spins are typically awarded by playing an eligible slots game a set number of times, or credited directly to your account as part of a promotional offer. For the daily check-in, simply log in once a day and click the "Daily Rewards" section on your dashboard — logging in on consecutive days gradually increases your bonus amount. Winnings from free spins are generally subject to wagering requirements, with full details listed alongside each offer. To view active offers, Promotions Page Visit us.
Trusted & Secure

Enjoy the platform with your data fully protected

Your privacy is fully protected at jojobeti. Register with confidence and start enjoying the best betting experience in Bangladesh.

Data Is Never Sold SSL Secured 24/7 Support 18+ Platform
বাংলা